Workshops don’t work.

I earn a living facilitating professional development -- including lots of workshops! -- yet I'll be the first to tell you that workshops (alone) just don't work. Managers often rely on a workshop or a training session to assure employee compliance, or to remedy a performance concern. Some organizations will even schedule a workshop to [...]

“Contests don’t motivate me.”

When I saw this on Facebook, I couldn't stop laughing; I wish I was this self-aware at age 10. (Photo credit to Beth Teliho.) "Contests don't motivate me" is undeniably the reason why some managers don't connect with some team members. Recognition is arguably a key to engagement and satisfaction, but recognition via contests, rewards, [...]

Practicing what I preach

"Every training I lead, I'm compelled to live its message. " I wish I could remember the origin of that quote (if you know who said it, please let me know!). I heard it first early in my career, when I began working with and for early childhood teachers; I knew that I could impress [...]

Compliment publicly. Correct privately.

"That date is wrong." "Can you correct that typo?" "You really need to..." Do you really have to "reply all" with that? I admit that I am biased against "reply all" - anyone who has received 104 "me too" responses surely feels my pain there. But when someone nitpicks in such a public way? Or [...]